Glitchy ("we") respects your privacy. This policy explains what personal data we collect, why, and the rights you have under the GDPR.
What we collect
- Order & account data you provide: name, email, shipping/billing address, phone.
- Payment is processed by Stripe (and PayPal where enabled); we never store full card numbers.
- First-party analytics: anonymous, aggregated usage events (page views, search, filters). We do not use third-party advertising trackers. IP addresses, where stored, are hashed.
- Strictly necessary cookies (session, security/CSRF, cart) and an analytics preference cookie.
Why we use it
- To process orders, payments, fulfilment (via our print-on-demand partner) and shipping.
- To provide customer support and, if you opt in, marketing emails (you can unsubscribe anytime).
- To improve the store using aggregated, non-identifying analytics.
Sharing
We share data only with the processors needed to run the store: the payment provider (Stripe/PayPal), the fulfilment provider (Printify) and our email/automation provider. We do not sell your data.
Your rights
You may request access, correction, deletion, export (portability) or restriction of your data, and object to processing. To exercise these rights, contact us at the address below.
Retention
We keep order records as long as required for accounting/legal obligations, then delete or anonymise them.
Contact
Email: support@example.com
This document is a starting template and should be reviewed by qualified legal counsel before launch.